Last updated: July 23, 2026
1. Introduction
This Privacy Policy explains what personal information we collect when you use groundingsheet.co, how we use it, and the choices you have. We collect the minimum we need to run the store, and we do not sell your personal information.
2. Who We Are
GroundingSheet.co is operated by Grounding Sheets. For any privacy question or request, email us at support@groundingsheet.co.
3. Information We Collect
Information you provide to us:
- Your name, email address, shipping address, and phone number (if provided) when you place an order.
- Payment details are entered directly with our secure payment processor. We never see or store your full card number.
- Anything you choose to share when you contact us.
Information collected automatically:
- IP address, browser type, and device type.
- Pages visited, time on site, and the website that referred you.
- Cookie data (see the Cookies section below).
We do not knowingly collect personal information from anyone under 18.
4. How We Use Your Information
- To process, ship, and deliver your order.
- To send order confirmations, tracking updates, and receipts.
- To respond to your questions and provide customer support.
- To handle order cancellations, returns, replacements, and refunds.
- To keep the site secure and prevent fraud.
- To understand how the site is used, through aggregated analytics.
- To send marketing emails, only if you opt in. You can unsubscribe at any time.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
5. Who We Share Information With
We share only what is necessary to run the store, with:
- Our payment processor, to take payment securely.
- Shipping carriers, to deliver your order.
- Our fulfilment partner, to pack and ship your order.
- Website hosting and email providers, to run the site and send order emails.
- Legal authorities, where required by law.
6. Cookies
We use cookies to keep items in your cart, remember your preferences, and understand how the site is used. You can block or delete cookies in your browser settings, but blocking essential cookies will prevent the cart and checkout from working.
7. Data Retention
We keep order records for as long as needed for tax, accounting, and customer service purposes. Support emails are kept while they remain relevant to your request. Analytics data is retained in aggregated form.
8. Your Rights
Depending on where you live, including under the California Consumer Privacy Act (CCPA/CPRA) and similar state laws, you may have the right to:
- Know what personal information we hold about you.
- Request a copy of it.
- Ask us to correct inaccurate information.
- Ask us to delete your information.
- Opt out of the sale or sharing of personal information. We do not sell or share it.
- Not be discriminated against for exercising these rights.
To exercise any of these rights, email support@groundingsheet.co. We will respond within the timeframe required by applicable law.
9. Security
We use industry standard measures to protect your information, including encrypted connections (HTTPS) and a PCI compliant payment processor. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
10. Third-Party Links
Our site may link to other websites. We are not responsible for their privacy practices, so please read their policies before sharing information with them.
11. Changes to This Policy
We will post any changes on this page with an updated date. Material changes will be clearly flagged.
12. Contact
Privacy questions or requests: support@groundingsheet.co.